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Disaster Management   Alternate Energy Solutions
for Telecom Infrastructure
 
On December 23, 2005, Government of India, enacted the Disaster Management Act, by an Act of Parliament and thus formally recognized the importance of Disaster Management and its importance as a national issue. The DM Act leads to setting up of the National Disaster Management Authority, under the Chairmanship of Hon’ble Prime Minister of India and State DM Authorities under the respective Hon’ble Chief Ministers.
 
 
Telecommunication sector is the fastest growing sector in the country, adding on an average of 9 million new customers every month. Over 400 million Indians already have a mobile connection by now using both GSM and CDMA technologies. It is expected that India will cross 500 million mobile telephone connections by end 2009 and will reach 700 million+ by 2012.
 
     
     
Telepresence Services   Call Center / Help Desk
Deployment Services
 
 
 
Small Business to Large Mission Critical Network, have to ensure that in the event of a disaster situation, there is a solid plan in place to get your business up and running again. Vcon can work with you to find the best solution for your particular needs, from creating data backup plans to ensure minimum data loss to ensure provisioning for redundancy in the networks, to ensure minimum downtimes and maximum uptime for your business operations.
 
 
Vcon will implement your helpdesk/call center as your company's contact and help center for your end user community. The main thrust in making your contact center customer friendly is to reduce call resolution times, starting with increasing the ability of your customer to get through the contact center within specific number of rings to benchmarking appropriate manual or automated response times.