- Round the clock operations.
- Trained staff that retains composure
and efficiency during crisis situations.
- Standard Operating Procedures based
decision process.
- State of the art communication support.
- Interface with variety of Public telephone
system and specialised Government networks.
- Customised software for Disaster Management
Communications.
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- Option for archiving of data for subsequent
analysis.
- Capability for Paperless operations.
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OPERATIONS
Access to Public
- Round the clock telephone / e-mail access
to report on natural or manmade disaster.
- Receive updates on disaster situations.
For Government Agencies
- Issuing Alert messages to responsible
officers of the government as well as
various agencies responsible, simultaneously
for critical response such as police,
fire brigade, municipal agencies, hospitals
etc.
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facilities
in Operation
- A Call Centre with similar facilities
is set-up & run by VCON Services on
behalf of Delhi Disaster Management Authority
(DDMA).
- This Disaster Management Service, by
VCON Services is available to Delhi Citizens
for Helpline No 1077, 365x7x24, since
March 2008.
- Citizen Helpline No. 1077 is accessible
to public from landlines and moblie phones
of all service providers.
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